Frequently Asked Questions

Who is Resource Home Loan?

We are an independent mortgage brokerage company, owned by Mark Dankman. In business for over 15 years now, we have helped hundreds of people get their hom loans quickly and easily without any surprises.

Why should I use your company?

• We guarantee our rates and service so that you get the lowest rate and you have absolutely no risk working with us.
   
• Our upfront, straightforward, no-nonsense approach and advice means you are always informed and can make the best decisions for you based on the all of the options. Our numerous testimonials, references, and repeat clients confirm that this the best way to deal with people.
  
   
• You’ll find getting your loan with us is easy, convenient and fast. We fill out all of the forms, make all of the calls, and process all of the paperwork.  Documents are Fed-Ex’d to your home ready to sign. Loans can be closed in as little as two weeks.
  
   
• When you work with us, you are working with the business owner. That’s one way we keep our costs down and maintain the high level of service you expect and deserve. There is never any pressure—just professional advice.
  
   
• We get the job done right the first time. With over 2,200 loans closed, we know what it takes to get your loan closed and take care of any problems should they arise. When you are trying to close a loan on a schedule, the last thing you want is someone who can’t take care of your loan properly.

Do I have any risk working with you?

No. We do not charge any up-front application or appraisal fees like many other companies do (usually up to $350) because we don’t believe you should have any risk when you work with us. So we take the risk…not you.

Do you only do Refinance of Purchase financing?

We can help you get any type of residential home loan. This includes purchases, refinances, investment properties, second homes and getting equity out of your home with lines of credit, home equity loans and second mortgages.

How to I get the lowest rate with you?

We use a 3-step method for getting you the lowest rate based on what you qualify for and the market conditions.

1.       We get the rates daily from over 125 companies, so at any time we can search through our computer database and within a minute find the best rate for any loan program or situation. As the market changes from day to day, we monitor who has the lowest rate at any particular time.

 

2.       We receive constant interest rate information.  We get an around-the-clock satellite feed to monitor mortgage-backed securities. We know minute by minute what is happening in the market.

 

3.       We get professional interest rate analysis from a company that does nothing but study the market rates.  This organization has a excellent track record of keeping up with what’s happening in the market and advising us.

I was quoted a “lower rate, better program, etc.” What should I do?

Call us to go over the rates or programs. Usually there is something different about the rate or loan that actually makes it worse than what you are getting. For example, the rate may not be able to be locked until you are approved or you give them some money; or that option may have more points or closing costs. We have every loan option available and can get that option if you still prefer it.

Sometimes you may hear from someone about a rate they received. It is important to remember that this program may not apply to your situation, or that person may have paid more closing costs to get the particular loan. There is usually a reason why someone is able to get that particular rate or program.

Rates change day-to-day and depending on when you received a rate quote, the rates may have already changed. Therefore our quote may be different, but that is because the market has moved.

Can I get pre-approved and is there any cost?

When you are ready to start home shopping, a loan pre-approval is a must. It makes you a cash buyer with no financing contingencies.

We can get the process started for you over the phone and can get you pre-approved in as little as 30 minutes in many cases. There is no cost or obligation. To get your pre-approval started by phone, call us at 800 934-6603.

When should I lock in my rate?

We will help advise you when to lock in your rate. In addition to our around the clock satellite feed to monitor rates we get interest rate analysis through out the day. This allows us with a better degree of accuracy to advise you when lock and how to properly manage your loan during the process.

How do I get my loan started?

The easiest and fastest way is to call us at 800 934-6603. We will get the information necessary to get your loan started and go over what needs to be done. We will fill in all the forms for you to sign.